WissenWelle Privacy Policy

This Privacy Policy describes how WissenWelle (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or use our website, wissenwelle.com (the “Site”), and our online learning platform (the “Platform”). We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect:

We collect several types of information from and about users of our Site and Platform, including:

  • Personal Information: This may include information that can be used to identify you, such as your name, email address, postal address, phone number, username, password, profile picture, and payment information.
  • Usage Information: We collect information about how you use our Site and Platform, such as the courses you enroll in, your progress, your interactions with other users and instructors, the features you use, and the time you spend on the Platform.
  • Device Information: We collect information about the device you use to access our Site and Platform, including your IP address, browser type, operating system, device identifiers, and mobile network information.
  • Log Information: Our servers automatically record information (“log data”), including your IP address, access times, browser type and language, device type, referring website, pages viewed, and other interactions with the Site and Platform.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on our Site and Platform. These technologies help us personalize your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Site and Platform.  

 

2. How We Use Your Information

We use your information for the following purposes:

  • Providing and Improving the Platform: We use your information to provide you with access to the Platform, personalize your learning experience, track your progress, and improve our services.
  • Communication: We may use your information to communicate with you about your account, course updates, important notices, and promotional materials (you can opt-out of marketing communications at any time).
  • Payment Processing: We use your payment information to process your course enrollments and other transactions.
  • Customer Support: We use your information to respond to your inquiries and provide customer support.
  • Legal Compliance: We may use your information to comply with applicable laws and regulations.  
  • Analytics: We use your information to analyze usage patterns and trends, identify areas for improvement, and develop new features and services.

3. How We Share Your Information:

We may share your information with the following third parties:

  • Instructors: We may share your information with instructors of the courses you enroll in to facilitate instruction and track your progress.
  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, data storage, analytics, marketing, and other services. We require these service providers to protect your information and only use it for the purposes we specify. 
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
  • Business Transfers: If WissenWelle is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

4. Your Choices:   

  • Access and Correction: You may access and update your personal information through your account settings.
  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.  
  • Cookies: You can control cookies through your browser settings.

5. Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.   

6. Children’s Privacy:

Our Site and Platform are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us.  

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page and notify you as required by law.  

8. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

This Privacy Policy is based on general principles and examples from other privacy policies. It is essential to consult with legal counsel to ensure your privacy policy complies with all applicable laws and regulations. This is a sample policy and should not be used as a substitute for professional legal advice.